Don't Annoy the Informal Teacher: Context-Aware Mediation of Communication for Workplace Learning

The verbal inter-human exchange forms an important part of informal learning, especially in workplace learning. Where informal learning is taking place within communication, there informal teaching also takes place; but the side of the informal teachers, who are also integrated into work and learning processes, and from which they are distracted from, has been neglected so far. As a method we present in this paper the context-aware mediation of communication between the learner and the informal teacher.