Service Innovation in theory versus practice : Are current normative process models helpful or harmful?
| Zugehörige Institution(en) am KIT | Karlsruhe Service Research Institute (KSRI) |
| Publikationstyp | Vortrag |
| Publikationsjahr | 2010 |
| Sprache | Englisch |
| Identifikator | KITopen-ID: 1000022260 |
| Veranstaltung | 19th Annual Frontiers in Service Conference, Karlstad, Sweden, 10th - 13th June 2010 |