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DOI: 10.5445/IR/1000039381

Patient-centered Coordination in Healthcare Service Networks - Measuring and Improving Inter-organizational Information Flow

Görlitz, Roland A.

Abstract:
This thesis investigates the idea of a coordination service that improves the information flow between independent stakeholders along the patient care pathway. Based on identified requirements regarding process, ICT-structure, and legal constraints, a stroke-specific coordination service was developed, validated, implemented, and evaluated. A randomized controlled trial showed improved patients' HRQoL and competences, positive cost-benefit ratio, and acceptance by the involved stakeholders.


Zugehörige Institution(en) am KIT Institut für Informationswirtschaft und Marketing (IISM)
Karlsruhe Service Research Institute (KSRI)
Publikationstyp Hochschulschrift
Jahr 2014
Sprache Englisch
Identifikator URN: urn:nbn:de:swb:90-393817
KITopen ID: 1000039381
Verlag Karlsruhe
Abschlussart Dissertation
Fakultät Fakultät für Wirtschaftswissenschaften (WIWI)
Institut Institut für Informationswirtschaft und -management (IISM)
Prüfungsdaten 24.02.2014
Prüfungsdatum 24.02.2014
Referent/Betreuer Prof. C. Weinhardt
Schlagworte case management, technology acceptance, information systems, information management, cost-benefit-analysis
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