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Detecting Well-being in Digital Communities: An Interdisciplinary Engineering Approach for its Indicators

Hall, Margeret

In this thesis, the challenges of defining, refining, and applying well-being as a progressive management indicator are addressed. This work's implications and contributions are highly relevant for service research as it advances the integration of consumer well-being and the service value chain. It also provides a substantial contribution to policy and strategic management by integrating constituents' values and experiences with recommendations for progressive community management.

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DOI: 10.5445/IR/1000049161
Cover der Publikation
Zugehörige Institution(en) am KIT Karlsruhe Service Research Institute (KSRI)
Publikationstyp Hochschulschrift
Publikationsjahr 2015
Sprache Englisch
Identifikator urn:nbn:de:swb:90-491616
KITopen-ID: 1000049161
Verlag KIT, Karlsruhe
Abschlussart Dissertation
Fakultät Fakultät für Wirtschaftswissenschaften (WIWI)
Institut Karlsruhe Service Research Institute (KSRI)
Prüfungsdaten 27.07.2015
Referent/Betreuer Prof. C. Weinhardt
KIT – Die Forschungsuniversität in der Helmholtz-Gemeinschaft
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