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Managerial interventions in multicultural virtual teams : A review and synthesis of the literature

Li, Ye; Müller, Benjamin; Mädche, Alexander


Teams distributed across cultural, geographic and temporal boundaries, also known as multi- cultural virtual teams (MVTs), have been prevalent in international organizations. To provide guidance for MVT managers and support accumulation of prior experience, we establish a management model based on the extended adaptive structuration theory (EAST) and verify the model with 55 empirical studies from leading publications in related fields. The findings contribute a comprehensive set of empirically verified managerial intervention in MVTs and suggest that managers can improve MVT outcomes through manipulating five sets of struc- tural characteristics (i.e., organization, team, individual, technology and task) before and dur- ing the task process. Based on the findings, we generate a holistic view of managerial inter- vention, which explains the mechanisms of managerial intervention in MVTs.

Volltext §
DOI: 10.5445/IR/1000055025
Cover der Publikation
Zugehörige Institution(en) am KIT Fakultät für Wirtschaftswissenschaften – Institut für Informationswirtschaft und Marketing (IISM)
Karlsruhe Service Research Institute (KSRI)
Publikationstyp Forschungsbericht/Preprint
Publikationsjahr 2012
Sprache Englisch
Identifikator urn:nbn:de:swb:90-550250
KITopen-ID: 1000055025
Verlag Institute for Enterprise Systems
Serie Working Paper Series in Information Systems ; 004
Bemerkung zur Veröffentlichung Arbeitspapier
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