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The more the better? A comparison of the information sources used by the public during two infectious disease outbreaks

Jardine, Cynthia G.; Boerner, Franziska U.; Boyd, Amanda D.; Driedger, S. Michelle

Recent infectious disease outbreaks have resulted in renewed recognition of the importance of risk communication planning and execution to public health control strategies. Key to these efforts is public access to information that is understandable, reliable and meets their needs for informed decision-making on protective health behaviours. Learning from the trends in sources used in previous outbreaks will enable improvements in information access in future outbreaks. Two separate random-digit dialled telephone surveys were conducted in Alberta, Canada, to explore information sources used by the public, together with their perceived usefulness and credibility, during the 2003 Severe Acute Respiratory Syndrome (SARS) epidemic (n = 1209) and 2009–2010 H1N1 pandemic (n = 1206). Traditional mass media were the most used information sources in both surveys. Although use of the Internet increased from 25% during SARS to 56% during H1N1, overall use of social media was not as high as anticipated. Friends and relatives were commonly used as an information source, but were not deemed very useful or credible. Conversely, doctors and health p ... mehr

Zugehörige Institution(en) am KIT Institut für Technikfolgenabschätzung und Systemanalyse (ITAS)
Publikationstyp Zeitschriftenaufsatz
Jahr 2015
Sprache Englisch
Identifikator DOI: 10.1371/journal.pone.0140028
ISSN: 1932-6203
URN: urn:nbn:de:swb:90-576847
KITopen ID: 1000057684
Erschienen in PLoS one
Band 10
Heft 10
Seiten Art.Nr.:e0140028
Lizenz CC BY 4.0: Creative Commons Namensnennung 4.0 International
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