Virtual Assistants Suck

Virtual assistants suck. That’s why most of us neglect the use of Siri and Google Now on a daily basis. 95% of the textual and audio information that we humans process daily is natural language. And that’s where machine learning and neural networks meet their master: common sense!
Common sense based is the biggest asset where humans supersede computers today. We are convinced that a combination of all approaches is the actual solution to the AI dilemma: Google beats us in “GO!”, IBM beats us in and “Jeopardy!”. Still, Siri replies with funny (but not useful) answers.
The aim of this talk and the task for us software engineers is to understand cognitive computing whilst not obscuring them for the user and customer and thereby scaring them away from the voodooish science.
This talk shows how to focus with and before your customer on the tasks that seem so simple, yet have to be operated by humans today, because machines lack the clear understanding of what is being said and meant.