Towards Requirements Analytics : A Research Agenda to Model and Evaluate the Quality of Unstructured Requirements Specifications

Communication between actors in a service system can be based on unstructured text. The quality of this text is crucial for the effort and output of a service system. The paper presents an approach to evaluate and model the quality by using requirements from automotive development projects as practical example. The aim is to define quality by using relevant attributes and quantifiable measures. First results include the development of an assessment tool and an initial analysis of the available dataset.