Efficient Quality Management for Human-Based Electronic Services
Kern, Robert; Bauer, Cordula; Thies, Hannes; Satzger, Gerhard
| Zugehörige Institution(en) am KIT | Karlsruhe Service Research Institute (KSRI) |
| Publikationstyp | Vortrag |
| Publikationsjahr | 2010 |
| Sprache | Englisch |
| Identifikator | KITopen-ID: 1000077661 |
| Veranstaltung | 19th Annual Frontiers in Service Conference, Karlstad, Sweden, 10th - 13th June 2010 |