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Increase Accuracy of Service Costing using Customer Involvement : An Application Scenario based on Service System Analytics

Seiringer, Wolfgang; Hottum, Peter; Cardoso, Jorge



Zugehörige Institution(en) am KIT Karlsruhe Service Research Institute (KSRI)
Publikationstyp Proceedingsbeitrag
Jahr 2013
Sprache Englisch
Identifikator KITopen ID: 1000077758
Erschienen in SIG SVC 2013 Workshop, Delivering and Managing Services in "Systems of Service Systems", Milano, Italy, 15th December 2013
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