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Organizational Online Participation

Wagenknecht, Thomas

Abstract (englisch):
As today’s employees demand higher degrees of involvement in terms of how, when, and where they work, open innovation and (internal) crowdsourcing are being widely adopted. Despite recent efforts by many organizations to implement such systems in order to increase the possibilities for organizational participation, studies have only narrowly explored how their design affects employee opinions and communication as well as how organizational culture influences usage and adoption.
This thesis investigates the conditions, capabilities and components for the design of organizational online participation systems, applying a Design Science Research approach. Following a literature review on idea generation, collaboration and evaluation in open innovation processes, we outline success factors for open innovation systems. We validate our success factors in practice by conducting semi-structured interviews with 20 experts from mid- and large-cap private and public organizations in Germany. Moreover, we derive three key challenges that guide our subsequent studies. First, we investigate the “Bag of Lemons” approach, a novel rating technique, and compare it to the standard techniques Likert scales and up- and down-voting. ... mehr

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Volltext §
DOI: 10.5445/IR/1000081793
Veröffentlicht am 12.04.2018
Cover der Publikation
Zugehörige Institution(en) am KIT Institut für Informationswirtschaft und Marketing (IISM)
Publikationstyp Hochschulschrift
Publikationsjahr 2018
Sprache Englisch
Identifikator urn:nbn:de:swb:90-817932
KITopen-ID: 1000081793
Verlag Karlsruher Institut für Technologie (KIT)
Umfang VIII, 167 S.
Art der Arbeit Dissertation
Fakultät Fakultät für Wirtschaftswissenschaften (WIWI)
Institut Institut für Informationswirtschaft und Marketing (IISM)
Prüfungsdatum 26.03.2018
Referent/Betreuer Prof. C. Weinhardt
KIT – Die Forschungsuniversität in der Helmholtz-Gemeinschaft
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