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Developing and Evaluating a Five Minute Phishing Awareness Video

Volkamer, Melanie; Renaud, Karen; Reinheimer, Benjamin Maximilian; Rack, Philipp; Ghiglieri, Marco; Mayer, Peter ORCID iD icon; Kunz, Alexandra; Gerber, Nina


Confidence tricksters have always defrauded the unwary. The computer era has merely extended their range and made it possible for them to target anyone in the world who has an email address. Nowadays, they send phishing messages that are specially crafted to deceive. Improving user awareness has the potential to reduce their effectiveness. We have previously developed and empirically-validated phishing awareness programmes. Our programmes are specifically designed to neutralize common phish-related misconceptions and teach people how to detect phishes. Many companies and individuals are already using our programmes, but a persistent niggle has been the amount of time required to complete the awareness programme. This paper reports on how we responded by developing and evaluating a condensed phishing awareness video that delivered phishing awareness more efficiently. Having watched our video, participants in our evaluation were able to !
detect phishing messages significantly more reliably right after watching the video (compared to before watching the video). This ability was retained and also demonstrated after a retention period of eight weeks after watching the video.

Postprint §
DOI: 10.5445/IR/1000084441
Veröffentlicht am 01.01.2020
Cover der Publikation
Zugehörige Institution(en) am KIT Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB)
Kompetenzzentrum für angewandte Sicherheitstechnologie (KASTEL)
Publikationstyp Proceedingsbeitrag
Publikationsjahr 2018
Sprache Englisch
Identifikator ISBN: 978-3-319-98384-4
ISSN: 0302-9743
KITopen-ID: 1000084441
Erschienen in Trust, Privacy and Security in Digital Business - 15th International Conference (TrustBus 2018), Regensburg, Germany, September 5–6, 2018. Ed.: S. Furnell
Verlag Springer
Seiten 119-134
Serie Security and Cryptology ; 11033
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