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Robo-Advisory and Decision Inertia - Experimental Studies of Human Behaviour in Economic Decision-Making

Jung, Dominik

Abstract (englisch):

Investing in the stock market is a complicated and risky undertaking for private households. In particular, private investors face numerous decisions: for instance, whether to invest in stocks
or bonds, buy passively or actively managed investment products, or try something new like Bitcoin. They must decide where they can get independent financial advice, and whether this advice is trustworthy.

As a consequence, information systems researchers design and build financial decision support systems. Robo-advisors are such decision support systems aiming to provide independent advice, and support private households in investment decisions and wealth management. This thesis evaluates robo-advisors, their design and use and thus their ability to support financial decision-making. Addressing this research need, my thesis is organized in three parts (part I-III ) consisting of four quantitative experimental studies, two qualitative friendly-user-studies, and one qualitative interview study.

In Part I, Chapter 3 examines how robo-advisors can be designed for inexperienced investors. In particular, I derive design recommendations for the development of robo-advisor solutions and evaluate them in a three-cycle design sciences process. ... mehr


Volltext §
DOI: 10.5445/IR/1000090689
Veröffentlicht am 07.02.2019
Cover der Publikation
Zugehörige Institution(en) am KIT Fakultät für Wirtschaftswissenschaften – Institut für Informationswirtschaft und Marketing (IISM)
Publikationstyp Hochschulschrift
Publikationsjahr 2019
Sprache Englisch
Identifikator urn:nbn:de:swb:90-906895
KITopen-ID: 1000090689
Verlag Karlsruher Institut für Technologie (KIT)
Umfang 190 S.
Art der Arbeit Dissertation
Fakultät Fakultät für Wirtschaftswissenschaften (WIWI)
Institut Fakultät für Wirtschaftswissenschaften – Institut für Informationswirtschaft und Marketing (IISM)
Prüfungsdatum 07.12.2018
Schlagwörter Robo-Advisors, Robo-Advisory, Decision-Inertia, Choice Architecture, Behavioral Economics
Referent/Betreuer Weinhardt, C.
KIT – Die Forschungsuniversität in der Helmholtz-Gemeinschaft
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