External and internal factors force companies to be flexible in their business processes. However, the information systems used in the companies are often too complex and the implemented process models are too rigid to quickly adopt changing determining conditions. This leads to a loss of efficiency since various tasks that would be suitable for the execution by workflow management systems must be performed manually. The presented approach for a solution solves this problem by offering a method to exploit the automation potential by using suitable flexible tools and a target-group oriented procedure model. Compared to existing approaches this method does not try to solve the problem on a company level. Instead the focus is on the individual employee who will be enabled to improve his personal workflows.