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Drivers vs. Inhibitors - What Clinches Continuous Service Certification Adoption by Cloud Service Providers?

Teigeler, Heiner; Lins, Sebastian; Sunyaev, Ali

Abstract:
Continuous service certification (CSC) is an innovative way to ensure ongoing security and reliability of cloud services by using (automated) monitoring and auditing techniques. Yet, CSC currently remains underexplored and is still in its early diffusion period, thus we require a deeper understanding about what influences cloud service providers to participate in CSC. In particular, cloud service providers are facing a trade-off between achieving unique advantages and participating in a complex and effortful CSC process. This study derives a theoretical model grounded on the Technology-Organization-Environment Framework and Diffusion of Innovations Theory to explain why cloud service providers might be willing to adopt CSC. To test our model, we surveyed 115 cloud service providers. Our findings reveal that perceived advantages have a significant influence on provider’s adoption intention and that they outweigh perceived inhibitors.

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Verlagsausgabe §
DOI: 10.5445/IR/1000092993
Veröffentlicht am 24.05.2019
Originalveröffentlichung
DOI: 10.24251/HICSS.2018.711
Coverbild
Zugehörige Institution(en) am KIT Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB)
Publikationstyp Proceedingsbeitrag
Jahr 2018
Sprache Englisch
Identifikator ISBN: 978-0-9981331-1-9
KITopen-ID: 1000092993
Erschienen in Proceedings of the 51th Hawaii International Conference on System Sciences (HICSS 2018)
Verlag HICSS, Honolulu (HI)
Seiten 5676-5685
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