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Promoting Use of Patient-Centered Health IT: Assessment and Ranking of Incentive Mechanisms

Grube, Anton; Dehling, Tobias; Klein, Kristina; Sunyaev, Ali


The health care domain is undergoing a sweeping shift from a model of paternalism towards increased patient-centered care. Vendors offering patient-centered health IT use incentive mechanisms to motivate the continued use of health IT. However, incentive mechanisms may not always be beneficial to patient-centered care and may lack focus on actual treatment processes. Therefore, we focus on the research question: What incentive mechanisms are or are not useful for promoting use of patient-centered health IT and why? We assess and rank 28 incentive mechanisms by utility for patient-centered health IT. Findings reveal that reminders and interface improvements are most beneficial and that social comparison and social facilitation mechanisms are most detrimental to patient-centered care. This work extends the scientific knowledge base on patient-centered health IT, establishes a foundation for future research on patient-centered incentive mechanisms, and provides practical audiences with insights on how to effectively design patient-centered health IT.

Verlagsausgabe §
DOI: 10.5445/IR/1000092996
Veröffentlicht am 13.05.2019
DOI: 10.24251/HICSS.2018.405
Zitationen: 2
Cover der Publikation
Zugehörige Institution(en) am KIT Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB)
Publikationstyp Proceedingsbeitrag
Publikationsjahr 2018
Sprache Englisch
Identifikator ISBN: 978-0-9981331-1-9
KITopen-ID: 1000092996
Erschienen in Proceedings of the 51th Hawaii International Conference on System Sciences (HICSS 2018)
Verlag HICSS
Seiten 3207-3216
Nachgewiesen in Dimensions
KIT – Die Forschungsuniversität in der Helmholtz-Gemeinschaft
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