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Toward Uncovering Patterns of Certification Internalization

Greulich, Malte; Lins, Sebastian; Sunyaev, Ali

The number and variety of information systems (IS) certifications have increased continuously as the use of information technology has diversified and expanded. IS certifications are neutral third-party attestations of specific system characteristics and management principles to prove compliance with requirements. The reasons for organizations to adopt IS certifications are diverse, such as fostering learning and improvement, or demonstrating regulatory compliance. However, because of organizations’ diverse motivations to adopt certifications, organizations also differ in their degree of internalizing the certification. In particular, superficial, ceremonial adoption and a lack of internalization of certifications become critical issues harming the certification’s reputation and effectiveness. This short paper reports on preliminary findings from a qualitative study on the development of a data protection certification. Based on unique access to case companies throughout the certification attestation process, our research will provide insights into how motivations for adoption impact the internalization processes of organizations.

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Postprint §
DOI: 10.5445/IR/1000124965
Frei zugänglich ab 14.12.2021
Zugehörige Institution(en) am KIT Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB)
Publikationstyp Proceedingsbeitrag
Publikationsdatum 13.12.2020
Sprache Englisch
Identifikator KITopen-ID: 1000124965
Erschienen in Proceedings of the 41th International Conference on Information Systems (ICIS 2020)
Veranstaltung 51st International Conference on Information Systems (ICIS 2020), Online, 13.12.2020 – 16.12.2020
Bemerkung zur Veröffentlichung Die Veranstaltung fand wegen der Corona-Pandemie als Online-Event statt
Schlagwörter Data protection, certification, seals, adoption, internalization
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