Using smart services as a key enabler for collaboration in global production networks

Collaboration in global production networks becomes more important in times of increased interconnectivity and complexity. However, due to various resistors the collaboration potential has not been realized, yet. At the same time digitalization has become a key enabler in today’s world of high complexity leading to new, disruptive solutions. Part of digitalization are smart services, triggering incentives by including business models. This and further characteristics of smart services have the potential of overcoming the resistors of collaboration. In this paper an approach is proposed for developing collaborative relationships - from strategy and collaboration scenario modelling to a service-oriented implementation.