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A New Method for Structured Integration of User Needs in Two Health Technology Development Projects: Action Sheets

Weinberger, Nora ORCID iD icon 1; Weis, Aline; Pohlmann, Sabrina; Brändle, Claudia 1; Zentek, Tom; Ose, Dominik; Szecsenyi, Joachim
1 Institut für Technikfolgenabschätzung und Systemanalyse (ITAS), Karlsruher Institut für Technologie (KIT)

Abstract:
An early integration of users and stakeholders is needed for a successful innovation process. Nonetheless, the integration of users is often hard to realize - especially when dealing with persons with chronic diseases. In addition, patients or users in general often are not able to formulate the requirements in a technical manner. Therefore, even if user requirements are collected, it is not certain that the developers know or understand 'what is really wanted'. To overcome these 'gaps', we have developed so-called Action Sheets (AS). This article presents the use of AS in two projects: the development of health technologies for people with cancer (INFOPAT) and dementia (QuartrBack). Depending on the project context, group sessions were conducted with different stakeholders to identify the needs of (potential) users. Within the INFOPAT project, ten focus groups were conducted with patients, physicians and other healthcare professionals. In QuartrBack stakeholders like e.g. care professionals, technical assistance organizations and citizens participated in two focus groups and three world cafes. Their requirements were then 'fed' into the technology development by the use of AS. ... mehr


Verlagsausgabe §
DOI: 10.5445/IR/1000128401
Veröffentlicht am 12.01.2021
Originalveröffentlichung
DOI: 10.1080/17538157.2020.1865968
Scopus
Zitationen: 1
Web of Science
Zitationen: 3
Dimensions
Zitationen: 3
Cover der Publikation
Zugehörige Institution(en) am KIT Institut für Technikfolgenabschätzung und Systemanalyse (ITAS)
Publikationstyp Zeitschriftenaufsatz
Publikationsjahr 2021
Sprache Englisch
Identifikator ISSN: 1463-9238, 1464-5238, 1753-8157, 1753-8165
KITopen-ID: 1000128401
HGF-Programm 46.24.01 (POF IV, LK 01) Applied TA: Digitalizat. & Automat. Socio-Technical Change
Erschienen in Informatics for health and social care
Verlag Taylor and Francis
Band 46
Seiten 113-125
Vorab online veröffentlicht am 06.01.2021
Externe Relationen Siehe auch
Nachgewiesen in Dimensions
Scopus
Web of Science
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