Development of a Structured Approach for Reactive Disruption Management in Supply Chain Networks - an Integrated Perspective

Increasing complexity and dynamics in globally distributed supply chain networks makes companies vulnerable to disruptions and does not only require good and robust planning, but also rapid troubleshooting as a reaction to unforeseen events. However, companies often neither possess a targeted approach for the systematic identification and communication of disruptions nor for the appropriate reaction to a disruption and the minimization of its consequences while considering the entire supply chain. Hence, this paper proposes a framework for reactive disruption management which allows for a multi-criteria evaluation and logical selection of measures in case of a disruption.