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A Study on Fairness and Trust Perceptions in Automated Decision Making

Schoeffer, Jakob; Machowski, Yvette; Kuehl, Niklas

Automated decision systems are increasingly used for consequential decision making---for a variety of reasons. These systems often rely on sophisticated yet opaque models, which do not (or hardly) allow for understanding how or why a given decision was arrived at. This is not only problematic from a legal perspective, but non-transparent systems are also prone to yield undesirable (e.g., unfair) outcomes because their sanity is difficult to assess and calibrate in the first place. In this work, we conduct a study to evaluate different attempts of explaining such systems with respect to their effect on people's perceptions of fairness and trustworthiness towards the underlying mechanisms. A pilot study revealed surprising qualitative insights as well as preliminary significant effects, which will have to be verified, extended and thoroughly discussed in the larger main study.

Zugehörige Institution(en) am KIT Karlsruhe Service Research Institute (KSRI)
Institut für Wirtschaftsinformatik und Marketing (IISM)
Publikationstyp Forschungsbericht/Preprint
Publikationsjahr 2021
Sprache Englisch
Identifikator KITopen-ID: 1000130551
Verlag Karlsruher Institut für Technologie (KIT)
Nachgewiesen in arXiv
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