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Toward a Unified Framework for Information Systems Certification Internalization

Danylak, Philipp 1; Lins, Sebastian 1; Greulich, Malte 1; Sunyaev, Ali 1
1 Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB), Karlsruher Institut für Technologie (KIT)

Abstract:

Information systems (IS) certifications are often deemed as an effective way to address contemporary challenges in the IS domain, such as ensuring data protection and making artificial intelligence more trustworthy. However, IS certifications are only effective if organizations thoroughly internalize them. Internalization refers to the process of absorbing information underlying a certification (e.g., best practices and third-party feedback) into the organization and translating it into knowledge, procedures, and technical capabilities. Yet, research on the process of certification internalization is scattered and lacks an established framework. For this study, we conducted a descriptive literature review and synthesized existing research into a unified framework summarizing the certification internalization process. Our framework characterizes internalization as an iterative and continuous process comprising thirteen activities across five phases: initiation, preparation, assessment, implementation, and evaluation. This study contributes to a better understanding of certification internalization and can help to ensure certification effectiveness in practice. ... mehr


Originalveröffentlichung
DOI: 10.1109/CBI54897.2022.00027
Scopus
Zitationen: 1
Dimensions
Zitationen: 1
Zugehörige Institution(en) am KIT Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB)
Publikationstyp Proceedingsbeitrag
Publikationsmonat/-jahr 06.2022
Sprache Englisch
Identifikator KITopen-ID: 1000148759
Erschienen in 24th IEEE Conference on Business Informatics (IEEE CBI 2022), 15th-17th June 2022
Veranstaltung 24th IEEE Conference on Business Informatics (IEEE CBI 2022), Amsterdam, Niederlande, 15.06.2022 – 17.06.2022
Verlag Institute of Electrical and Electronics Engineers (IEEE)
Seiten 186-195
Schlagwörter certification, internalization, management standard, literature review
Nachgewiesen in Dimensions
Scopus
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