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Why Users (Don’t) Use Password Managers at a Large Educational Institution

Mayer, Peter ORCID iD icon 1; Munyendo, Collins W.; Mazurek, Michelle L.; Aviv, Adam J.
1 Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB), Karlsruher Institut für Technologie (KIT)


We quantitatively investigated the current state of Password Manager (PM) usage and general password habits at a large, private university in the United States. Building on prior qualitative findings from SOUPS 2019, we survey n=277 faculty, staff, and students, finding that 77% of our participants already use PMs, but users of third-party PMs, as opposed to browser-based PMs, were significantly less likely to reuse their passwords across accounts. The largest factor encouraging PM adoption is perceived ease-of-use, indicating that communication and institutional campaigns should focus more on usability factors. Additionally, our work indicates the need for design improvements for browser-based PMs to encourage less password reuse as they are more widely adopted.

Postprint §
DOI: 10.5445/IR/1000149190
Veröffentlicht am 20.02.2023
Cover der Publikation
Zugehörige Institution(en) am KIT Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB)
Publikationstyp Proceedingsbeitrag
Publikationsmonat/-jahr 08.2022
Sprache Englisch
Identifikator ISBN: 978-1-939133-31-1
KITopen-ID: 1000149190
HGF-Programm 46.23.01 (POF IV, LK 01) Methods for Engineering Secure Systems
Erschienen in 31st USENIX Security Symposium (USENIX Security 22)
Veranstaltung 31st USENIX Security Symposium (2022), Boston, MA, USA, 10.08.2022 – 12.08.2022
Verlag USENIX Association
Seiten 1849-1866
Externe Relationen Konferenz
KIT – Die Forschungsuniversität in der Helmholtz-Gemeinschaft
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