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Taking 5 minutes protects you for 5 months: Evaluating an anti-phishing awareness video

Berens, Benjamin M. ORCID iD icon 1; Mossano, Mattia 1; Volkamer, Melanie 1
1 Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB), Karlsruher Institut für Technologie (KIT)

Abstract:

Phishing is one of the biggest security threats to organizations. Anti-phishing awareness measures can improve phishing email detection rates. These measures need to be efficient, effective, and have an enduring impact over months, rather than days. Related research provides evidence of their effectiveness in the short term. However, questions remain as to how long this impact endures. We conducted a retention user study in two phases, with almost 200 participants in the first phase and almost 80 in the second phase, to determine whether a five-minute video retains its effectiveness five months after the intervention (similar to related work on more time-intensive measures). Our results suggest that short videos can indeed still exert a positive influence five months later. We also report on the video's influence on phishing detection strategies, as well as on viewers' confidence in this respect. Based on our results, we propose recommendations to inform the content of future awareness refreshment measures.


Verlagsausgabe §
DOI: 10.5445/IR/1000168219
Veröffentlicht am 08.02.2024
Cover der Publikation
Zugehörige Institution(en) am KIT Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB)
Kompetenzzentrum für angewandte Sicherheitstechnologie (KASTEL)
Publikationstyp Zeitschriftenaufsatz
Publikationsmonat/-jahr 02.2024
Sprache Englisch
Identifikator ISSN: 0167-4048
KITopen-ID: 1000168219
HGF-Programm 46.23.01 (POF IV, LK 01) Methods for Engineering Secure Systems
Erschienen in Computers & Security
Verlag Elsevier
Band 137
Seiten Art.-Nr.: 103620
Vorab online veröffentlicht am 29.11.2023
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Scopus
Web of Science
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