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Comparison of methods for analyzing the correlation of user experience and information security

Sauer, Max ORCID iD icon 1; Alpers, Sascha ORCID iD icon 2; Becker, Christoph 2
1 Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB), Karlsruher Institut für Technologie (KIT)
2 FZI Forschungszentrum Informatik (FZI)

Abstract:

User experience (UX) is a quality requirement of software, but it can also negatively or positively influence the information security. It is not uncommon for users to misuse or even ignore information security mechanisms because the UX of the system is inadequate. Moreover, too complex information security mechanisms might also lead to a system not being used after development. The interaction of UX and information security should be designed in such a way that both individual aspects on the one hand and the overall effect on the other meet the requirements. In order to analyze the interaction of both aspects, suitable methods can be used. The methods can be used to assess the extent to which UX influences information security - vice versa. Subsequently, the software can be adapted so that UX and information security reach a sufficient level. In order to find such analysis methods, a systematic literature review was conduct out by 3 filter criteria. In the end, 189 publications remained, referencing a total of 22 different methods. These 22 methods were evaluated by 6 criteria and compared with each other. As a result, none of the identified methods can fully evaluate the correlation of UX, especially usability, and information security. ... mehr


Zugehörige Institution(en) am KIT Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB)
Publikationstyp Proceedingsbeitrag
Publikationsdatum 24.02.2024
Sprache Englisch
Identifikator ISBN: 979-8-4007-0946-3
KITopen-ID: 1000174460
Erschienen in 2023 5th International Conference on Software Engineering and Development (ICSED 2023)
Veranstaltung 5th International Conference on Software Engineering and Development (ICSED 2023), Singapur, Singapur, 20.10.2023 – 22.10.2023
Verlag Association for Computing Machinery (ACM)
Seiten 8–16
Schlagwörter user experience, usability, information security, usable security,, secure usability, correlation, evaluation, analysis, methods, testing
Nachgewiesen in Dimensions
Scopus
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