KIT | KIT-Bibliothek | Impressum | Datenschutz

User-friendly Integration of Identity Wallets and Mobility Platforms : A User Experience Study Conducted in the SDIKA Project

Sauer, Max ORCID iD icon 1; Pfeifer, Simon 2; Sürmeli, Jan 2; Siebert, Elias; Woytal, Isabelle
1 Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB), Karlsruher Institut für Technologie (KIT)
2 FZI Forschungszentrum Informatik (FZI)

Abstract:

Digital identities function as electronic representations of persons, organizations or other entities in virtual space. Their main purpose is to verify the identity of a person or – more generally, an entity – online and to regulate their access to digital resources, systems or services. Currently, digital identities require the creation of numerous different accounts. The long-term plan is to solve this problem by introducing digital identity wallets, such as the EUDI wallet introduced in EIDAS 2. These wallets allow users to manage and use their digital identities as well as verification documents such as ID cards or driving licenses by storing all relevant data in one place on their devices. This allows users to retain control over their data and decide for themselves what information they wish to disclose. A good user experience (UX) is crucial for the successful use of wallets, as this reduces the susceptibility to errors and makes it easier to store, manage and share sensitive identity data. However, current research shows that the wallets developed to date have room for improvement regarding UX. For example, users have difficulties understanding the concept of these wallets. ... mehr


Originalveröffentlichung
DOI: 10.13140/RG.2.2.12412.55682
Zugehörige Institution(en) am KIT Institut für Angewandte Informatik und Formale Beschreibungsverfahren (AIFB)
Publikationstyp Forschungsbericht/Preprint
Publikationsjahr 2024
Sprache Englisch
Identifikator KITopen-ID: 1000174464
Umfang 41 S.
Schlagwörter User Experience, Evaluation, Digital Identity, Digital Identity Wallets
KIT – Die Forschungsuniversität in der Helmholtz-Gemeinschaft
KITopen Landing Page