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Human-centered approaches in working environments needs ethical reflection—Experiences from KARL = Die Gestaltung von menschzentrierten Ansätzen in sozio-technischen Arbeitsumgebungen benötigt ethische Reflexion – Erfahrungen von KARL

Krings, Bettina-Johanna ORCID iD icon 1; Frey, Philipp ORCID iD icon 1
1 Institut für Technikfolgenabschätzung und Systemanalyse (ITAS), Karlsruher Institut für Technologie (KIT)

Abstract:

In our paper, we discuss some insights from our work in the regional Centre of Competence of Artificial Intelligence (KARL), which deals with the implementation and application of Artificial Intelligence in working and learning environments. We present a conceptual framework that we have developed to define social, legal and ethical dimensions of AI in working environments. As a first step, the article describes the definition of these aspects within the technical development processes in KARL with an emphasis on ethical issues. Furthermore, a practical example is used to illustrate how normative premises can be elaborated to inform the design process of AI-systems. Next, the process of development and implementation of AI-systems in working environments is taken into account. The article explicitly emphasises the importance of ethical reflection, i.e. on norms such as fairness, social sustainability and the creation of meaningful work, to inform in human-centered approaches to AI-based work.

Practical Relevance: This paper discusses a process-oriented, human-centred approach to AI-based work. The joint negotiation and definition of “human-centred work with AI” in each specific context with all concerned stakeholders lies at its heart. ... mehr


Verlagsausgabe §
DOI: 10.5445/IR/1000175344
Veröffentlicht am 21.10.2024
Originalveröffentlichung
DOI: 10.1007/s41449-024-00436-3
Cover der Publikation
Zugehörige Institution(en) am KIT Institut für Technikfolgenabschätzung und Systemanalyse (ITAS)
Publikationstyp Zeitschriftenaufsatz
Publikationsmonat/-jahr 09.2024
Sprache Englisch
Identifikator ISSN: 0340-2444, 2366-4681
KITopen-ID: 1000175344
HGF-Programm 46.24.01 (POF IV, LK 01) Applied TA: Digitalizat. & Automat. Socio-Technical Change
Erschienen in Zeitschrift für Arbeitswissenschaft
Verlag Springer
Band 78
Heft 3
Seiten 349–358
Vorab online veröffentlicht am 03.09.2024
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