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Transferring Domain Knowledge with (X)AI-Based Learning Systems

Spitzer, Philipp ORCID iD icon 1; Kühl, Niklas ORCID iD icon; Goutier, Marc; Kaschura, Manuel; Satzger, Gerhard ORCID iD icon 1
1 Karlsruhe Service Research Institute (KSRI), Karlsruher Institut für Technologie (KIT)

Abstract:

In numerous high-stakes domains, training novices via conventional learning systems does not suffice. To impart tacit knowledge, experts' hands-on guidance is imperative. However, training novices by experts is costly and time-consuming, increasing the need for alternatives. Explainable artificial intelligence (XAI) has conventionally been used to make black-box artificial intelligence systems interpretable. In this work, we utilize XAI as an alternative: An (X)AI system is trained on experts‘ past decisions and is then employed to teach novices by providing examples coupled with explanations. In a study with 249 participants, we measure the effectiveness of such an approach for a classification task. We show that (X)AI-based learning systems are able to induce learning in novices and that their cognitive styles moderate learning. Thus, we take the first steps to reveal the impact of XAI on human learning and point AI developers to future options to tailor the design of (X)AI-based learning systems.


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Originalveröffentlichung
DOI: https://aisel.aisnet.org/ecis2024/track04_impactai/track04_impactai/2/
Zugehörige Institution(en) am KIT Institut für Wirtschaftsinformatik (WIN)
Karlsruhe Service Research Institute (KSRI)
Publikationstyp Proceedingsbeitrag
Publikationsdatum 03.06.2024
Sprache Englisch
Identifikator KITopen-ID: 1000182348
Erschienen in ECIS 2024. Proceedings 2
Veranstaltung 32nd European Conference on Information Systems (ECIS 2024), Paphos, Zypern, 13.06.2024 – 19.06.2024
Verlag AIS Electronic Library (AISeL)
Seiten 1445
Externe Relationen Abstract/Volltext
Schlagwörter Explainable AI, Artificial Intelligence, Human-AI Interaction
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