Willingness to volunteer among remote workers is insensitive to the team size

Volunteering is a widespread allocation mechanism in the workplace. It emerges naturally in software development or the generation of online knowledge platforms. Using a field experiment with more than 2,000 workers, we study the effect of team size on volunteering in an online labor market. In contrast to our theoretical predictions and previous research, we find no effect of team size on volunteering, although workers react to free-riding incentives, and volunteering is perceived as costly. Eliciting workers’ beliefs about their co-workers’ volunteering reveals conditional volunteering as the primary driver of our results: Workers tend to volunteer more when they believe that others are volunteering, even when doing so is highly inefficient. Using additional experiments, we identify the importance of the task itself as an essential mitigating factor for those results.