KIT | KIT-Bibliothek | Impressum | Datenschutz

Designing AI-Based Entrepreneurial Coaching Systems

Liebschner, Jonas ORCID iD icon 1; Heinz, Daniel ORCID iD icon 1; Satzger, Gerhard ORCID iD icon 1
1 Institut für Wirtschaftsinformatik (WIN), Karlsruher Institut für Technologie (KIT)

Abstract:

Startups innovate under extreme uncertainty and time pressure, creating a continual need for guidance across discovery, experimentation, and early product decisions. Human coaching can foster reflective learning and problem framing, but it is intermittent, capacity-constrained, and offers limited day-to-day visibility into venture work. Meanwhile, founders increasingly use LLM-based assistants, yet current tools are generic, overly affirmative, and poorly aligned with coaching goals because they lack persistent venture context, workflow continuity, and explicit agency boundaries. This paper contributes design-relevant knowledge of the problem space for AI-based entrepreneurial coaching systems. Drawing on interviews with startup founders and coaches in Germany, we explicate recurring breakdowns in current coaching and tool support and derive four empirically grounded design requirements: (1) task-oriented venture progression support, (2) structured venture building, (3) assumption-driven learning and validation, and (4) reflective and developmental support that preserves founder agency. We discuss design tensions, boundary conditions, and an agenda for evaluating AI coaching as scaffolding rather than substitution.


Originalveröffentlichung
DOI: 10.1007/978-3-032-28313-9_2
Zugehörige Institution(en) am KIT Institut für Wirtschaftsinformatik (WIN)
Karlsruhe Service Research Institute (KSRI)
Publikationstyp Proceedingsbeitrag
Publikationsjahr 2026
Sprache Englisch
Identifikator ISBN: 978-3-032-28313-9
ISSN: 0302-9743, 1611-3349
KITopen-ID: 1000194429
Erschienen in Design for Better Futures: Beyond the Science of the Artificial. Completed Research – 21st International Conference on Design Science Research in Information Systems and Technology, DESRIST 2026, Münster, Germany, June 8–10, 2026, Proceedings, Part II. Ed.: J. vom Brocke
Veranstaltung 21st International Conference on Design Science Research in Information Systems and Technology (DESRIST 2026), Münster, Deutschland, 08.06.2026 – 10.06.2026
Verlag Springer Nature Switzerland
Seiten 21 - 39
Serie Lecture Notes in Computer Science ; 16606
Vorab online veröffentlicht am 31.05.2026
Externe Relationen Siehe auch
Schlagwörter Coaching, Entrepreneurship, Individual Coaching, Instructional Design, Knowledge Based Systems, Philosophy of Artificial Intelligence
Nachgewiesen in Scopus
OpenAlex
KIT – Die Universität in der Helmholtz-Gemeinschaft
KITopen Landing Page