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AI Teammates for Conflict Support: A Taxonomy Refined through Design Fiction in Germany and Japan

Chen, Yingting ; Seitz, Julia 1; Nguyen, An My Binh 2; Cheng, Shuyi 2
1 Institut für Wirtschaftsinformatik (WIN), Karlsruher Institut für Technologie (KIT)
2 Karlsruher Institut für Technologie (KIT)

Abstract:

AI teammates are increasingly proposed to support teams during conflict, yet builders and researchers still lack a compact vocabulary for describing how such systems intervene. We introduce a taxonomy for AI teammate conflict support that links conflict type and trigger cues to mediator strategy, stance, and intervention goals.
We developed a baseline from 23 previous studies and refined it through matched speculative design workshops in Germany and Japan that generated ten conflict scenarios. The taxonomy supports structured analysis of conflict episode segments through a fixed sequence from conflict type and trigger cues to strategy, stance,
intervention goals, and optional team and authority descriptors. We also provide coding guidance for recurrent ambiguities and a worked example that shows how the taxonomy can inform analysis and design reflection. This summative taxonomy offers initial cross-site refinement across two settings. It is intended for early analysis and design exploration, and future work should test the integrated taxonomy on real or realistic traces.


Verlagsausgabe §
DOI: 10.5445/IR/1000195127
Veröffentlicht am 10.07.2026
Cover der Publikation
Zugehörige Institution(en) am KIT Institut für Wirtschaftsinformatik (WIN)
Publikationstyp Proceedingsbeitrag
Publikationsdatum 13.06.2026
Sprache Englisch
Identifikator ISBN: 979-8-4007-2632-3
KITopen-ID: 1000195127
Erschienen in DIS '26 Companion: Companion Publication of the 2026 ACM Designing Interactive Systems Conference. Ed.: C. Yen, J. Lee, E. Yi-Luen Do, C. Zheng, D. Yoo, T. Tang
Veranstaltung Designing Interactive Systems Conference Singapore (DIS 2026), Singapur, Singapur, 13.06.2026 – 17.06.2026
Verlag Association for Computing Machinery (ACM)
Seiten 422 - 427
Vorab online veröffentlicht am 12.06.2026
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