Designing a decision tool to decide between two support methods for culture-sensitive creative problem-solving

To support culture-sensitive creative problem-solving in distributed product development, two
methods, the CSS Method and the Guideline, were developed. This study presents a Decision Tool to help users
select the appropriate method based on team context and goals. Using Design Research Methodology, the tool was
developed, evaluated, and refined through initial expert validation. Results show the tool improves method
selection and usability while highlighting room for improvements and real-world testing.