PT Unknown
AU Kühl, N
TI Needmining: Towards analytical support for service design
SE Exploring Services Science, 7th International Conference, IESS 2016, Bucharest, RO, May 25-27, 2016. Ed.: T. Borangiu
PY 2016
BP 187
EP 200
VL 247
DI 10.1007/978-3-319-32689-4_14
LA english
ER