PT Unknown
AU Vössing, M
   Siegel, J
   Feldmann, N
   Wuest, T
   Benz, C
TI Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterprises
SE Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger
PY 2018
BP 88
EP 100
VL 331
DI 10.1007/978-3-030-00713-3_7
LA english
PI Karlsruhe, Deutschland
ER