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DOI: 10.5445/KSP/1000038784/17

Lead-Users vs. Emergent Nature Consumers for Marketing Co-Creation: Are They Really Different?

Vernette, Eric; Hamdi-Kidar, Linda

Abstract:
This research extends Hoffman et al (2010)'s work on the relationship between two key targets for co-creation: Emergent-Nature Consumers (ENC) and Lead-Users (LU). These authors have shown that an ENC - who can innovate in any domain, could be more effective than a LU- who innovates in one specific-domain, for the development of new product concepts. We show that these two innovating users have common conceptual roots and that ENC character trait corresponds to an extension of LU characteristics to all product domains. We also show that the ENC trait is an antecedent of specific-domain lead-usership. It finally appears that ENC and LU characteristics are crucial determinants for engagement in co-creation activities.


Zugehörige Institution(en) am KIT Institut für Informationswirtschaft und Marketing (IISM)
Publikationstyp Zeitschriftenaufsatz
Jahr 2014
Sprache Englisch
Identifikator ISSN: 2198-8005
URN: urn:nbn:de:swb:90-415688
KITopen ID: 1000041568
Erschienen in Customer & Service Systems
Band 1
Heft 1
Seiten 153-163
URLs Gesamtwerk
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